Privacy Policy

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Last Updated: October 23, 2024

Introduction

This Privacy Policy explains how IndiTemptation collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from IndiTemptation.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources, as outlined below. The information we collect and use depends on how you interact with us.

In addition to the specific uses described below, we may use your information to:

  • Communicate with you.
  • Provide or improve the Services.
  • Comply with legal obligations.
  • Enforce our terms of service.
  • Protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and use our Services. “Personal information” refers to information that identifies, relates to, describes, or can be associated with you. Below are the categories and specific types of personal information we collect:

Information We Collect Directly from You

Information you submit directly to us through our Services may include:

  • Contact details:Name, address, phone number, and email.
  • Order information:Name, billing address, shipping address, payment confirmation, email, and phone number.
  • Account information:Username, password, security questions, and other account security details.
  • Shopping information:Items you view, add to your cart, save in your account (e.g., loyalty points, reviews, referrals, or gift cards), or purchase.
  • Customer support information:Details you include in communications with us, such as messages sent through the Services.

Some features of the Services require you to provide certain information. If you choose not to provide this information, you may not be able to access or use these features.

Information We Collect About Your Usage

We may automatically collect information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies (“Cookies”). Usage Data may include:

  • Device and browser information.
  • Network connection details.
  • IP address.
  • Other information about your interaction with the Services.

Information We Obtain from Third Parties

We may also collect information about you from third parties, such as:

  • Vendors and service providers:Companies like Shopify that support our Site and Services.
  • Payment processors:They collect payment information (e.g., bank account, credit/debit card details, billing address) to process payments and fulfill orders.
  • Online tracking technologies:When you visit our Site, open emails, or interact with our Services or ads, we or third parties may collect information using pixels, web beacons, and cookies.

Any information obtained from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information for the following purposes:

  1. Providing Products and Services:To fulfill orders, process payments, send notifications, manage your account, arrange shipping, and handle returns or exchanges.
  2. Marketing and Advertising:To send promotional communications (e.g., emails, texts, or postal mail) and show you ads for products or services.
  3. Security and Fraud Prevention:To detect and prevent fraudulent, illegal, or malicious activity.
  4. Communicating with You and Service Improvement:To provide customer support and improve our Services.

Cookies

We use Cookies to power and improve our Site and Services, remember your preferences, and analyze user interactions. You can control or block Cookies through your browser settings, but this may impact your user experience.

Note: Our Site does not respond to “do not track” signals.

How We Disclose Personal Information

We may disclose your personal information to:

  • Vendors and third parties:Who perform services like IT management, payment processing, and shipping.
  • Business and marketing partners:To provide services and advertise to you.
  • Affiliates:Within our corporate group for business purposes.
  • Legal and regulatory authorities:To comply with legal obligations or protect our rights.

In the past 12 months, we have disclosed the following categories of personal information:

  • Identifiers (e.g., contact details).
  • Personal information under California law (e.g., order and account information).
  • Commercial information (e.g., shopping and customer support details).
  • Internet activity (e.g., Usage Data).
  • Geolocation data.

Third-Party Websites and Links

Our Site may link to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing any information.

Children's Data

The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with their information, contact us to request its deletion.

Security and Retention of Your Information

While no security measures are perfect, we take steps to protect your information. We retain your personal information as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access/Know:Request access to your personal information.
  • Delete:Request deletion of your personal information.
  • Correct:Request correction of inaccurate information.
  • Portability:Request a copy of your information or its transfer to a third party.
  • Restrict Processing:Request limitations on how we process your information.
  • Withdraw Consent:Withdraw consent for processing where applicable.
  • Appeal:Appeal our decision if we deny your request.
  • Manage Communication Preferences:Opt out of promotional emails.

To exercise these rights, contact us using the details below.

Complaints

If you have complaints about how we process your personal information, contact us. If unsatisfied, you may lodge a complaint with your local data protection authority.

International Users

Your personal information may be transferred, stored, and processed outside your country. For transfers out of Europe, we rely on mechanisms like the European Commission’s Standard Contractual Clauses.

Contact

For questions about this Privacy Policy or to exercise your rights, contact us at:

  • Email:incontact@inditemptation.com
  • Address:Akankha Abasan, North Station Road, Agarpara, Kolkata -700109

or the purpose of applicable data protection laws, we are the data controller of your personal information.